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4
Jun

The Cabinet Pricing Crunch

The Cabinet Pricing Crunch The battle between cabinet manufacturers for market share is heating up! By: Thad Whittenburg Let’s look at the 2 main factors that are taking place in the Kitchen and Bath Industry. First and foremost, are the two price increases on imports in less than a year due to tariffs.  Although some importers held part of the

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16
May

Experience Means Everything to a Showroom!

Experience Means Everything to a Showroom! By John Mueller   Over the last 8 years I have spoken to kitchen and bath business owners across the country, and one think always stands out…there continues to be too much focus on products. Obviously, a showroom needs to have the right mix that fits nearly every budget for their target customer, but outside

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12
Jun

Margin Erosion – Don’t Underestimate its Impact on Your Business

Margin Erosion – Don’t Underestimate its Impact on Your Business By Thad Whittenburg Discussions surrounding margin erosion seem to be surfacing more and more these days as business owners are focused on ways to improve their bottom line, and pressure on margins continue to increase. Margin Erosion can be sneaky and I would liken it to an iceberg: you see

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6
Jun

Where have all the Customer’s Gone – Part 2

Where have all the Customer’s Gone – Part 2 Delivering Customer Touch-points that create extraordinary memories By Thad Whittenburg We are back in the saddle again and headed down that old dusty trail of how important customer service is to your business. Well get along little doggies ‘cuz that trail has now become a super-sonic speedway! Customer’s expectations are climbing

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10
Apr

Part 3- Key Performance Indicator- (KPI) How to improve your Gross Margin per Person – GMPP

Part 3 – Key Performance Indicator- (KPI) How to improve your Gross Margin per Person – GMPP By Thad Whittenburg There are a number of different ways to improve productivity or GMPP. Here are 3 key areas: 1. Continuously Improved and Consistently Used Processes 2. Attracting and Retaining Top Talent 3. An Amazing Customer Experience Today we are going to

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